Support
Frequently Asked Questions
General Questions
Do you offer free samples?
Yes- we provide free samples of our products to patrons ahead of a bulk order, wherever possible.
Can products be customised?
Yes- we offer custom-built products manufactured in accordance with drawings, samples and specifications provided by our patrons.
Is custom packaging available?
Yes- we provide customised packaging solutions as per the specific needs of each client.
What information do you need for a quote?
A drawing with dimensions and tolerances; material composition, hardness requirement and life in revolutions; quantity required per annum or per batch; and a sample wherever possible.
What quality checks does every batch go through?
Sieve analysis, density, RCL (Radial Crushing Load) and porosity checks at every stage of production.
Do you export internationally?
[CONTENT REQUIRED: confirm export markets and history before publishing an answer]